Our Virtual Receptionist Services Are Trusted By These Companies
Uplift Your Business with a Corporate Virtual Touch
Businesses often grapple with managing a continuous influx of telephone calls while maintaining a physical presence, a delicate balancing act critical for any enterprise.
Why limit yourself to a traditional receptionist when our services provide flexibility to handle various calls anytime? We offer diary management direct call transfers and take diverse business calls.
Reclaim your time, project a strong professional presence, and ensure a seamless experience for every customer. We are your partner in combining traditional values with modern efficiency.
Virtual Reception enhances client interaction, embodying professionalism and care with every call across Australia. See what our clients say.
It’s an efficient, cost-effective, and hassle-free service
Your team understands that FIRST IMPRESSION is vital to our business. Our customers are personally greeted with utmost professionalism. Your service makes it so easy to get calls through to the correct on-call person; however, If our staff are missing calls, the receptionist sends an instant email notification, so we never miss a call. It’s an efficient, cost-effective, and hassle-free service. Keep up the excellent work!
Cristina Hincapie
Marketing – Office Fitout Sydney
My clients have an image that my company is bigger than it is
I have found the service fantastic. It has created such a professional image that I have difficulty when a client wants to visit my office as I work from home. My clients have an image that my company is bigger than it is.
A corporate virtual receptionist is an advanced, professional service where a specially trained team manages your phone calls, schedules appointments, and executes vital front-office tasks from a virtual setting, offering medium-size business owners valuable time savings and the flexibility to cater to thousands of potential customers.
How does it differ from a traditional receptionist?
In contrast to a traditional receptionist who works onsite, a corporate virtual receptionist operates remotely, offering features such as 24-hour call handling and additional services like email notifications, resulting in greater flexibility and cost-efficiency.
Is this service suitable for medium-sized businesses?
Our Virtual Reception Services are custom-made to accommodate businesses of all sizes, including medium-sized enterprises, providing a scalable solution to manage thousands of customers at any time of day.
What additional services are offered alongside the virtual phone service?
In addition to our core virtual services, our comprehensive service packages may encompass appointment booking, email alerts, seamless integration with your existing systems, and dedicated customer enquiry management by our virtual receptionist team. This ensures a seamless caller experience and a human connection, complementing the cost-effective and flexible business solutions we provide.
Is it possible to tailor the features in my service package?
Absolutely. Our virtual phone service packages are not only flexible but are also designed with adaptability in mind. You can customise them to incorporate the exact services and advanced features your Australian business necessitates, ensuring a tailored approach to managing business phone calls.
Is a virtual office requisite for using this service?
Not at all. While you don't require a virtual office to benefit from our premium virtual receptionist team, pairing them provides an all-encompassing solution for Australian enterprises aiming to maintain a professional demeanour without the demands of a physical office.
How can incorporating this service into my business operations benefit me long-term?
By leveraging our experienced team's 24/7 or after-hours answering service, you add professionalism to your business. Our virtual receptionist solution offers a wide range of cost-effective and flexible business solutions that elevate customer satisfaction and free your in-house team to focus on core activities.
What are your contractual terms and minimum duration requirements?
We provide the convenience of month-to-month plans with no requirement for long-term contracts, offering flexibility to adjust your services as your business needs evolve.
Are there any additional charges, like setup fees, that I should be aware of?
Our fantastic service offers a seamless professional presence without the burden of setup fees, ensuring cost-effectiveness from day one.
How can I initiate the process to start benefiting from your services?
To commence, you may contact our experienced team, who will provide a comprehensive consultation to help you select the most suitable package tailored to your business needs. Following that, we will guide you meticulously through the setup process, enabling you to start quickly reaping the advantages of our exceptional service.