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Virtual Receptionist

Are you overwhelmed by incoming calls and struggling to maintain a professional image? Our virtual receptionists are here to manage your calls efficiently and represent your business with the utmost professionalism.

Answering
Service

Australian Based
Receptionists

No Lock In Contract

24 hoursAnswering Service

telephone 1Australian Based Receptionists

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Our Virtual Receptionist Services Are Trusted By These Companies

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Trusted by these companies - 31

Engage A Virtual Receptionist To Increase Business Efficiency

In today's fast-paced business world, every call matters. Missing a call could mean losing a potential client or missing crucial information.

Constantly answering the phone disrupts your workflow and hinders productivity. Hiring a full-time receptionist can also be costly; not all businesses can afford this expense.

To address this, our virtual receptionist Service offers a perfect solution. Our Australian receptionists are professionally trained to manage your customer calls, giving your business a professional image while freeing up your time to focus on what matters most.
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The Essential of Virtual Receptionist

Elevate Your Business with a Virtual Receptionist

Our virtual receptionist is not just an answering service; it's the perfect solution for businesses looking to enhance customer service and improve operational efficiency.

Professional Answering

Our receptionists are real people trained to handle calls professionally.

Save Time

With our service, you no longer have to worry about missing calls or interruptions during crucial work times.

Available Anytime

Our virtual receptionist service is available 24/7, ensuring that your business never misses a call, no matter the time of day. This flexibility is essential for businesses operating in different time zones or with international clients.
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Pricing

See below for the Complete Range Of Our Virtual Receptionist Services

Standard

$33/ month

Includes:

Pay as you go

$3.89 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$80/ month

Includes:

20 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$185/ month

Includes:

50 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 100

$345/ month

Includes:

100 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 200

$650/ month

Includes:

200 calls per month

$3.99 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

What Our Clients Say...

Choose our virtual receptionist service to experience unparalleled support and professionalism that empowers your business to reach new heights. See what our clients say.
5 star icon

We find it a very effective way

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis.

Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made to reflect new activities.
James Kelaher
Director – Smartnet
5 star icon

Now I can quickly scan my email messages and choose how and when I respond

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan
Director / Support – Real Advantage Solutions
Further Testimonials

Our Phone Answering Services Give You More Time To Focus On The Things That Matter. – Like Growing Your Business

Here Is What Sets Our Virtual Receptionist Service Apart

Choose our virtual receptionist service to experience unparalleled support and professionalism that empowers your business to reach new heights.

Australian Based Receptionists

Our professional receptionists are based in Australia and trained to understand the unique needs of your business. As a business owner, you can have peace of mind knowing that your customers are being taken care of by the best in the industry.
Contact Us To Learn More

24/7 Call Answering Service

Never miss a call again with our 24/7 call answering service. Our dedicated team ensures that all phone calls are responded to promptly and with the highest level of service, no matter the time of day.
Contact Us To Learn More

No Lock In Contract

We believe in the quality of our professional answering service, which is why we don't lock you into a long-term contract. You can choose a plan that suits your needs and adjust as required.
Contact Us To Learn More

Instant Call Notifications

Stay informed with instant call notifications. Our service is the ideal solution for maintaining customer contact while managing other aspects of your business.
Contact Us To Learn More

Free Mobile App & Web Portal

Manage your account, view call details, and answer common questions using our free mobile app and web portal. It's the perfect tool for small to medium-sized businesses looking to streamline their operations.
Contact Us To Learn More

1300/1800 Numbers

Project a professional image with a 1300 or 1800 number. Our service includes warm transfer of business calls, ensuring customers feel valued and cared for.
Contact Us To Learn More

Custom Greetings

Create a lasting impression with a custom greeting. Our service lets you personalise the message your customers hear during business hours or after-hours calls.
Contact Us To Learn More

Appointment Setting

Simplify your day with our appointment booking service. Our team is skilled in scheduling appointments, freeing you up to focus on what matters most.
Contact Us To Learn More

7-Day Free Trial

Experience the difference our remote receptionists can make to your business with a 7-day free trial. There's no obligation, and we're confident that once you experience the difference, you'll wonder how you ever managed your business calls without us.
Contact Us To Learn More

Australian Based Receptionists

Our professional receptionists are based in Australia and trained to understand the unique needs of your business. As a business owner, you can have peace of mind knowing that your customers are being taken care of by the best in the industry.
Contact Us To Learn More

24/7 Call Answering Service

Never miss a call again with our 24/7 call answering service. Our dedicated team ensures that all phone calls are responded to promptly and with the highest level of service, no matter the time of day.
Contact Us To Learn More

No Lock In Contract

We believe in the quality of our professional answering service, which is why we don't lock you into a long-term contract. You can choose a plan that suits your needs and adjust as required.
Contact Us To Learn More

Instant Call Notifications

Stay informed with instant call notifications. Our service is the ideal solution for maintaining customer contact while managing other aspects of your business.
Contact Us To Learn More

Free Mobile App & Web Portal

Manage your account, view call details, and answer common questions using our free mobile app and web portal. It's the perfect tool for small to medium-sized businesses looking to streamline their operations.
Contact Us To Learn More

1300/1800 Numbers

Project a professional image with a 1300 or 1800 number. Our service includes warm transfer of business calls, ensuring customers feel valued and cared for.
Contact Us To Learn More

Custom Greetings

Create a lasting impression with a custom greeting. Our service lets you personalise the message your customers hear during business hours or after-hours calls.
Contact Us To Learn More

Appointment Setting

Simplify your day with our appointment booking service. Our team is skilled in scheduling appointments, freeing you up to focus on what matters most.
Contact Us To Learn More

7-Day Free Trial

Experience the difference our remote receptionists can make to your business with a 7-day free trial. There's no obligation, and we're confident that once you experience the difference, you'll wonder how you ever managed your business calls without us.
Contact Us To Learn More

FAQs

Frequently asked questions

What is a virtual receptionist?
A virtual receptionist is a professional who handles incoming phone calls and other administrative tasks remotely. Our virtual receptionist team at Virtual Reception is trained to manage calls, schedule appointments, and handle customer enquiries, among other tasks, providing a comprehensive virtual receptionist solution for businesses of all sizes.
How does a virtual receptionist differ from an in-house receptionist?
An in-house receptionist physically works at your office, while a virtual receptionist operates remotely. This means your business can be used efficiently without needing a physical receptionist, reducing overheads and idle time. Our professional team at Virtual Reception offers the same level of amazing service as an in-house receptionist but with the added convenience of remote support.
Do you operate on public holidays?
Our virtual receptionist team is available 24/7, even on public holidays. This ensures that your business never misses a call, providing service that keeps your customers satisfied and your operations running smoothly.
Can a virtual receptionist direct calls to different departments?
Absolutely! Our experienced team can handle warm call transfers and direct calls to your organisation's appropriate department or individual. This ensures efficient communication and helps your business run seamlessly.
Is a virtual receptionist a cost-effective option for my business?
Yes, a virtual receptionist is often a more cost-effective option than hiring an in-house receptionist. You save on overhead costs such as office space, equipment, and employee benefits. Plus, at Virtual Reception, we offer affordable plans with no lock-in contracts, making it a preferred option for many Australian businesses.
Can I use virtual receptionist services even if I have a medium-sized business?
Absolutely! Our virtual receptionist services are suitable for businesses of all sizes, from solo entrepreneurs to medium-sized businesses and corporations. We offer scalable solutions that can grow with your business, providing the perfect opportunity to enhance your customer service without needing a significant investment.
Do you offer a trial period?
Yes, we offer a 7-day free trial so you can experience our amazing service firsthand. This trial period allows you to evaluate our services and determine if they are the right fit for your business without any obligation.
Can a virtual receptionist handle high volumes of calls?
Yes, our professional team is equipped to handle high volumes of phone calls. We have a robust and experienced team in place to ensure that all calls are answered promptly and professionally.
What makes Virtual Reception the best choice for my business?
Virtual Reception provides a comprehensive and cost-effective virtual receptionist solution tailored to your business needs. With our experienced team, affordable plans, no lock-in contracts, and 24/7 availability, we offer convenience, customer care, and trust, making us the preferred option for many Australian businesses.
How can I start using the virtual receptionist service?
It's simple! Start your 7-day free trial and experience the difference our virtual receptionist service can make for your business. There's no obligation, and we're confident that once you experience our amazing service, you’ll wonder how you ever managed without us.

Industries

Virtual Receptionist Services for Every Industry

We offer bespoke virtual services that cater to a wide range of industries in Australia. From allied health to small businesses, our virtual receptionist services are designed to meet the unique needs of each sector.

Allied Health

Our virtual receptionist service helps alleviate this burden by answering calls with a custom script tailored to suit your practice.
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Contractors

Our affordable solution ensures that you never miss a client call again. Our professional team will handle all incoming calls, allowing you to focus on what you do best.
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Corporate

Our virtual receptionist services are designed to handle these inquiries efficiently, allowing your corporate services team to focus on other essential tasks.
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Dental

Our dental receptionist services ensure that all calls are answered promptly and appointments are scheduled efficiently.
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Franchise

We're here to ease that burden, delivering world-class support explicitly tailored for franchises.
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Legal

Our legal answering services ensure that all client communications are handled professionally, freeing up your time to focus on legal matters.
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Medical

Our medical answering services provide a reliable solution for handling patient calls and other healthcare-related inquiries.
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Property Management

Our property management services are designed to handle the needs of your agency.
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Real Estate

Our virtual receptionist service ensures that all calls are answered, and appointments are scheduled, even outside standard business hours.
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Small Business

Our virtual receptionist service provides a cost-effective solution for small businesses, ensuring that all calls are answered professionally allowing you to focus on growing your business.
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Want To try Virtual Reception for Free?

Claim your free trial and put our services to the test with a free 7-day trial.
377 Kent Street, Sydney NSW 2000Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396

Have Questions About Our Services?

Please fill in your details, and we will reach out.
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Virtual Reception is a premier provider of virtual business solutions, catering to businesses across Australia, the UK, and the USA.

QUICK LINKS

SERVICES

CONTACT INFO

Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396Email: info@virtualreception.com.auAddress: 377 Kent Street, Sydney NSW 2000
logo-alternate
Virtual Reception is a premier provider of virtual business solutions, catering to businesses across Australia, the UK, and the USA.

CONTACT INFO

Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396Email: info@virtualreception.com.auAddress: 377 Kent Street, Sydney NSW 2000

MEET VIRTUAL RECEPTIONIST

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