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Streamlined Accounting Call Management

Expertly managing your accounting firm's calls, Virtual Reception guarantees precision and professionalism in every interaction, enhancing client trust and business efficiency.

Answering
Service

Australian Based
Receptionists

No Lock In Contract

24 hoursAnswering Service

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These Businesses Trust Our Accounting Virtual Receptionist Service

ACCOUNTING
Accounting 1

Revolutionise Your Accounting Practice

In the busy periods of the accounting business, incoming calls and communication with clients can become overwhelming, leading to missed business opportunities and a strained customer experience.

The challenge lies in balancing client engagement with the meticulous demands of accounting services without incurring expensive overheads. Virtual Reception's virtual receptionist service offers a compelling solution.

With our Australian-based receptionists managing appointment scheduling and calls, accounting experts can focus on their core services. Our professional receptionist team ensures each potential client is greeted with expertise, turning every call into an opportunity for growth and client satisfaction.
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Optimised Call Management

Enhanced Client Relations

Ensures excellent customer service and maintains client satisfaction with every call.

Efficient Time Use

Focus on core accounting tasks while we handle client communication and phone calls.

Cost-effective Solution

Reduce business expenses without compromising on quality during busiest times like tax time.
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What Our Clients Say...

Our commitment to excellence sets us apart from other virtual reception services. See what our clients say.
5 star icon

Your receptionists are equipped with the necessary information to handle our calls efficiently.

By accident I found you guys some 3 years ago, initially deciding to use you to assist with cost cutting. Today we continue to use your services. Your receptionists are equipped with the necessary information to handle our calls efficiently.

They direct customer and supplier enquiries straight to the relevant person. Not only is this incredibly cost effective, it is also very personalised and our virtual receptionist doesn’t take holidays, sick days or superannuation.

I recommend your services to anyone requiring a Virtual Office solution.
Vince Monardo
Director – Haddonstone Australia
5 star icon

Thank you for your excellent service.

Hi Michael, I was just updating some info on our account settings via your website and it occurred to me that your receptionist service has been excellent and I wanted to let you know.

All the girls are great, in particular Hollie is always so upbeat and professional. Thank you for your excellent service.
Lindon Garske
Bodymind Wellness Centre
Further Testimonials

Elevate Your Accounting Business with Virtual Reception's Expert Service

Why Choose Virtual Reception

Unlock potential with our tailored services.

Australian-Based Services

Offering local insights and expertise for your accounting needs.
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Always Available

Our team is on hand 24/7, ensuring no call is missed, even outside regular business hours.
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Flexibility First

Enjoy no lock-in contracts with us, providing flexibility for dynamic accounting needs.
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Instant Updates

Receive immediate notifications about client calls and messages, keeping you in the loop.
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Access Anywhere

Manage calls and appointments on the go with our user-friendly mobile app and web portal.
Contact Us To Learn More

Expand Your Reach

Utilise our 1300/1800 numbers for a broader national presence and potential customers.
Contact Us To Learn More

Personalised Service

Custom greetings reflect your firm's unique brand and values.
Contact Us To Learn More

Organised Schedules

Seamless appointment scheduling and diary management for better client servicing.
Contact Us To Learn More

Risk-Free Trial

Experience our service risk-free with a 7-day trial period.
Contact Us To Learn More

Australian-Based Services

Offering local insights and expertise for your accounting needs.
Contact Us To Learn More

Always Available

Our team is on hand 24/7, ensuring no call is missed, even outside regular business hours.
Contact Us To Learn More

Flexibility First

Enjoy no lock-in contracts with us, providing flexibility for dynamic accounting needs.
Contact Us To Learn More

Instant Updates

Receive immediate notifications about client calls and messages, keeping you in the loop.
Contact Us To Learn More

Access Anywhere

Manage calls and appointments on the go with our user-friendly mobile app and web portal.
Contact Us To Learn More

Expand Your Reach

Utilise our 1300/1800 numbers for a broader national presence and potential customers.
Contact Us To Learn More

Personalised Service

Custom greetings reflect your firm's unique brand and values.
Contact Us To Learn More

Organised Schedules

Seamless appointment scheduling and diary management for better client servicing.
Contact Us To Learn More

Risk-Free Trial

Experience our service risk-free with a 7-day trial period.
Contact Us To Learn More

How Our Virtual Reception Services Work

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Get Started

We onboard you and understand how you would like our receptionist to answer your calls.
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Client Calls

You forward your calls to us; we then answer calls on your behalf.
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We Answer

Our team answers your calls with your chosen greeting.
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We Update You

We will update you via email or SMS.
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FAQs

Frequently asked questions

What services do Virtual Receptionist provide for accounting firms?
Virtual Reception's range of services for accounting firms includes expertly managing incoming telephone calls and scheduling appointments. Our tailored approach ensures your business phone needs are met, enhancing efficiency and client engagement.
Are the receptionists knowledgeable about accounting practices?
Absolutely, our experienced receptionists are adept in catering to financial services businesses. We are trained to handle a wide range of support. We enhance the caller experience, ensuring efficient business operations at any time of day.
Can Virtual Reception handle peak tax season volumes?
Indeed, Virtual Reception's professional telephone answering service is specifically designed to efficiently manage heightened call volumes, especially during peak tax season and other periods of peak demand. This ensures that accounting professionals can maintain seamless client communication without missing a single call.
How does Virtual Reception ensure client data protection?
Virtual Reception prioritises confidentiality in every aspect of its virtual answering service. Adhering to strict data protection practices, we ensure that all client data, especially in financial services businesses, is securely handled and protected, maintaining the highest level of privacy and trust in our services.
Can I customise the call handling process?
Absolutely. Virtual Reception empowers business owners with the ability to tailor the call handling process. Our dedicated receptionists are trained to follow your specific instructions, ensuring exceptional client service and effective communication. Customise scripting and call responses to align perfectly with your business's unique needs.
Is there a long-term contract required?
Absolutely not. Virtual Reception stands out from traditional receptionists by offering adaptable agreements without lock-in contracts. This flexibility is especially beneficial for Australian businesses, including accounting firms, allowing them to tailor our accounting firm receptionist services to their evolving needs without long-term commitments.
How can Virtual Reception improve my firm's efficiency?
By entrusting your accounting firm virtual receptionist with a range of tasks, such as answering calls and managing appointment bookings, our expert receptionists significantly enhance your firm's operational efficiency. This allows your team to concentrate on essential accounting tasks, driving business growth and productivity.
Can the service integrate with my current business systems?
Absolutely. Our virtual receptionist solutions are expertly tailored to blend with the diverse systems used across a variety of industries. As an Australian-owned business, we understand the unique operational needs and ensure a smooth integration, enhancing your existing business infrastructure.
How does the free trial work?
Experience the efficiency of Virtual Reception with our 7-day trial, designed for your financial business. This no-commitment period showcases how we streamline time-consuming tasks, allowing you to focus on delivering excellent experiences to clients. Discover the convenience of our flexible contracts firsthand.
What additional services do Virtual Reception offer for accounting firms?
Beyond managing calls with utmost professionalism, Virtual Reception enhances the accountancy sector experience by offering a comprehensive financial answering service. This includes adept handling of basic customer enquiries and efficient appointment scheduling services. Each interaction is treated as a vital client opportunity, ensuring seamless and effective client communication.

Want To try Virtual Reception for Free?

Claim your free trial and put our services to the test with a free 7-day trial.
377 Kent Street, Sydney NSW 2000Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396

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Virtual Reception is a premier provider of virtual business solutions, catering to businesses across Australia, the UK, and the USA.

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Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396Email: info@virtualreception.com.auAddress: 377 Kent Street, Sydney NSW 2000
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