24-Hour Call Answering Service

These businesses trust our 24-Hour Call Answering Service

24-Hour Call Answering Service is Trusted by these companies - Message Taking

Optimise Customer Engagement with Our 24/7 Virtual Receptionist Services

In today's hyperconnected world, businesses are expected to operate beyond the traditional 9 to 5 framework. As customers engage in commerce around the clock, missed after-hours calls can result in lost business opportunities and potential damage to your reputation.

However, maintaining an in-house 24/7 response can significantly drain resources. It necessitates additional personnel, meticulous shift management, and reliable urgent message relay during high-traffic periods.

That's where our virtual receptionist services step in. We provide an unwavering, round-the-clock customer service solution, eliminating the need for you to manage extra staff or extend operating hours. Our services ensure that your business and urgent calls are handled with the highest care and efficiency.

So, optimise your customer interactions and safeguard your business reputation with our professional, cost-effective, and always available virtual receptionist service.

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franchise virtual receptionist - Temporary Answering Service

Empowering Your Business: 24/7 Call Answering Benefits

Experience the power of uninterrupted business operations with our 24-hour call-answering service.

After-Hours Service

Elevate customer satisfaction and ensure business continuity with our human answering service.

Excellent Customer Experience

Our Professional Answering Services provide personalised service anytime, enhancing customer experiences.

Consistent Business Continuity

Ensure 24/7 call answering for your business, guaranteeing consistency, availability, and a competitive edge.

Pricing

See Below For The Complete Range Of Our Phone Answering Services

Message Express
Virtual Receptionist
My Assistant/My Diary

MessageExpress

$19/ month

Includes:

Pay as you go

$2.20 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$60/ month

Includes:

25 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$100/ month

Includes:

50 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress

$19/ month

Includes:

Pay as you go

$1.99 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$55/ month

Includes:

25 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$95/ month

Includes:

50 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Standard

$29/ month

Includes:

Pay as you go

$3.59 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$175/ month

Includes:

50 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Standard

$29/ month

Includes:

Pay as you go

$3.50 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$85/ month

Includes:

20 calls per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$150/ month

Includes:

50 calls per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.70 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$79/ month

Includes:

20 calls per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$139/ month

Includes:

50 calls per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Message Express
Virtual Receptionist
My Assistant/My Diary

MessageExpress

$19/ month

Includes:

Pay as you go

$2.20 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$60/ month

Includes:

25 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$100/ month

Includes:

50 calls per month

Excess calls $2.15*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress

$19/ month

Includes:

Pay as you go

$1.99 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 25

$55/ month

Includes:

25 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

MessageExpress 50

$95/ month

Includes:

50 calls per month

Excess calls $1.95*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Standard

$29/ month

Includes:

Pay as you go

$3.59 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$175/ month

Includes:

50 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Standard

$29/ month

Includes:

Pay as you go

$3.50 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist 50

$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.99 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$85/ month

Includes:

20 calls per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$150/ month

Includes:

50 calls per month

Excess minutes $2.85 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
MyDiary

$49/ month

Includes:

Pay as you go

$2.70 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 20 /
MyDiary 20

$79/ month

Includes:

20 calls per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant 50 /
MyDiary 50

$139/ month

Includes:

50 calls per month

Excess minutes $2.55 per minute*

Free local number

Free email messaging

Free voicemail to email

* Plus GST

What Our Clients Say...

Experience the power of uninterrupted business operations with our 24-hour call-answering service. See what our clients say.

I can receive my calls and messages where ever I am

Experience the power of uninterrupted business operations with our 24-hour call-answering service. See what our clients say.

David Patmore

Director – Vision Training International

My clients have an image that my company is bigger than it is.

I have found the service fantastic. It has created such a professional image that I have difficulty when a client wants to visit my office as I work from home. My clients have an image that my company is bigger than it is.

Richard Hill

Director – R & R Valuations

Further Testimonials

Maximise Efficiency with Our 24/7 Call Answering Service - A Stepping Stone to Continuous Growth

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Get In Touch

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Why Our 24 Hour Call Answering Service Is The Best Choice For Your Business

Discover why our range of services is your business's essential toolkit for success.

Localised Interaction

Our Australian customer service team ensures clients feel welcomed and understood with every interaction.

Contact Us To Learn More

Always-On Connectivity

Our 24-hour phone answering service guarantees seamless communication for Australian businesses at all times.

Contact Us To Learn More

Flexibility, No Chains

We provide top-notch telephone answering services without lengthy contracts.

Contact Us To Learn More

Instant Updates

Receive immediate notifications on your mobile phones for urgent calls, ensuring no critical communication is missed.

Contact Us To Learn More

Handy Access Everywhere

Access detailed reports on call traffic via our user-friendly app and web portal in Australia.

Contact Us To Learn More

Credible Contacts

Elevate your brand's credibility and accessibility by streamlining incoming phone calls with our 1300/1800 numbers.

Contact Us To Learn More

Tailored Touch

Our personalised service, including custom greetings, caters to thousands, ensuring every call leaves a lasting impression.

Contact Us To Learn More

Organised Ease

Our team handles diary management and scheduling, ensuring no missed opportunities while you focus on your strengths.

Contact Us To Learn More

Try Before Trust

Explore our unparalleled services with a 7-day free trial, preferred by Australian businesses for efficiency.

Contact Us To Learn More

Localised Interaction

Our Australian customer service team ensures clients feel welcomed and understood with every interaction.

Contact Us To Learn More

Always-On Connectivity

Our 24-hour phone answering service guarantees seamless communication for Australian businesses at all times.

Contact Us To Learn More

Flexibility, No Chains

We provide top-notch telephone answering services without lengthy contracts.

Contact Us To Learn More

Instant Updates

Receive immediate notifications on your mobile phones for urgent calls, ensuring no critical communication is missed.

Contact Us To Learn More

Handy Access Everywhere

Access detailed reports on call traffic via our user-friendly app and web portal in Australia.

Contact Us To Learn More

Credible Contacts

Elevate your brand's credibility and accessibility by streamlining incoming phone calls with our 1300/1800 numbers.

Contact Us To Learn More

Tailored Touch

Our personalised service, including custom greetings, caters to thousands, ensuring every call leaves a lasting impression.

Contact Us To Learn More

Organised Ease

Our team handles diary management and scheduling, ensuring no missed opportunities while you focus on your strengths.

Contact Us To Learn More

Try Before Trust

Explore our unparalleled services with a 7-day free trial, preferred by Australian businesses for efficiency.

Contact Us To Learn More

FAQs

Frequently asked questions

What is a 24-hour answering service?

A 24-hour answering service is a dedicated solution that manages inbound calls around the clock, ensuring no telephone calls are missed, regardless of when they come in.

How can a 24-hour answering service benefit my business?

With a 24-hour answering service, you never miss out on potential business opportunities. It ensures professional receptionists attend all your inbound calls, even those outside typical business hours. This is vital for capturing prospective customers who call after regular working hours.

Does a 24-hour answering service cater to specific industries?

Our 24-hour answering services are designed to serve a wide variety of industries. We have experience ensuring satisfied customers across numerous sectors, from healthcare to real estate.

Are the receptionists based overseas?

Our 24-hour answering services are powered by Australian receptionists familiar with local business practices and cultures, ensuring seamless communication.

What makes your answering service stand out from competitors?

Our emphasis on quality and reliability, backed by a team of professional receptionists and a track record of satisfied customers, makes our service a top choice. Plus, as an after-hours-answering service, we ensure a high business continuity even when most other businesses are closed.

Can I customise how calls are answered and directed?

Absolutely! We offer various bespoke solutions to fit your business's unique needs. You dictate how calls are responded to, ensuring a tailored experience for your callers.

How does this service ensure business continuity?

By offering a 24-hour answering service, we ensure that even if your business faces disruptions during regular hours, telephone calls from clients and prospective customers are still managed, ensuring consistent business continuity.

How do your receptionists handle complex queries?

Our Australian receptionists are trained professionals who can handle various queries. In cases where they might not have an immediate answer, they can take a message and ensure the right person from your business gets back to the caller promptly.

Is the 24-hour answering service costly?

We pride ourselves on offering high-quality services that provide excellent value for money. While costs can vary based on the specific needs of a business, our services are competitively priced, and we offer various plans to suit different requirements.

How can I get started with your 24-hour answering service?

Getting started is easy! Just reach out to our team, and we'll guide you through the simple setup process, ensuring your business can begin benefiting from uninterrupted telephone call management in no time.

Claim your 7 Day Free Trial

Get In Touch

Industries

24 Hour Call Answering Service For Every Kind Of Business

A reliable 24-hour answering service is paramount in today's fast-paced business environment. Our service plan is tailored to suit diverse business needs, eliminating the cost of full-time receptionists.