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Outsourced Receptionist Service

Stay in control of your business communications with our virtual receptionist service, tailored to manage your house receptionist duties and incoming calls with our top-notch answering services.

Answering
Service

Australian Based
Receptionists

No Lock In Contract

24 hoursAnswering Service

telephone 1Australian Based Receptionists

unlockedNo Lock In Contract

Our Virtual Receptionist Services Are Trusted By These Companies

24-Hour Call Answering Service is Trusted by these companies - Message Taking
Trusted by these companies - 29

Create Efficiency With Our Outsourced Receptionist Service

In today's dynamic business landscape, handling a continuous stream of incoming calls can prove daunting. The costs and practicalities of employing a full-time receptionist often become obstacles in achieving seamless communication.

As a business owner, outsourcing your receptionist services might trigger worries about your business image and customer experience.

Virtual Reception is here to allay those fears with our robust solution tailored to your needs. Our skilled receptionists are at your service 24/7, adeptly managing your business calls, expertly scheduling appointments, and professionally overseeing after-hour calls. We ensure your brand's reputation is upheld with every interaction.

Leverage our services for both cost and operational efficiency and to provide an exceptional customer experience that sets your business apart. With Virtual Reception, you're not merely outsourcing but enhancing your business capabilities.
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franchise virtual receptionist - Temporary Answering Service

Our Outsourced Receptionist Service Can Help You To...

Appointment Scheduling

We ensure every appointment is scheduled efficiently.

Customer Satisfaction

Calls are answered promptly and professionally, leading to increased customer satisfaction

Optimise Business Operations

Save resources and focus on growing your business with our receptionist service.

Get In Touch

Pricing

Our Outsourced Receptionist Service Plans

Standard

$29/ month

Includes:

Pay as you go

$3.59 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Most Popular
Virtual Receptionist 50
$175/ month

Includes:

50 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Virtual Receptionist 100
$310/ month

Includes:

100 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Virtual Receptionist 200
$580/ month

Includes:

200 calls per month

$3.75 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Standard

$29/ month

Includes:

Pay as you go

$3.50 per call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Virtual Receptionist 20

$69/ month

Includes:

20 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Most Popular
Virtual Receptionist 50
$165/ month

Includes:

50 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Virtual Receptionist 100

$295/ month

Includes:

100 calls per month

$3.45 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

Virtual Receptionist 200

$550/ month

Includes:

200 calls per month

$3.40 per excess call*

No set up fee

Free local number

Free email messaging

Free voicemail to email

What Our Clients Say...

Discover the unparalleled benefits of our outsourced receptionist service tailored for your success. See what our clients say.
5 star icon

The Virtual Receptionist Live Answering Service is an invaluable asset to my business.

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan
Director / Support – Real Advantage Solutions
5 star icon

I am extremely happy with the service as I do not have a full time receptionist.

I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore
Director – Vision Training International
Further Testimonials

Upgrade Business Operations with
Virtual Reception — Your Trusted Partner in Seamless Communication

Why Our Outsourced Receptionist Service Is The Best Choice For Your Business

Choose the experts in phone answering services for a reliable and professional receptionist solution.

Professional Image

Our Australian-based receptionist solution ensures standard phone answering services for sole traders and other types of business.
Contact Us To Learn More

Never Miss Client Calls.

Our professional services ensure round-the-clock, personalised customer service at a worthwhile service cost.
Contact Us To Learn More

Seamless Experience

Our dedicated virtual receptionist solution addresses instant call notifications and prompt customer queries without tying you to a long-term contract.
Contact Us To Learn More

Seamless Caller Experience

Get instant and prompt notifications of your calls and messages.
Contact Us To Learn More

Stay Connected

Our app ensures you're always in the loop, ensuring business continuity.
Contact Us To Learn More

Expand Your Reach

With Australian-based receptionists answering these numbers, you ensure a local touch in every call.
Contact Us To Learn More

Elevated Level of Service

Trained customer service representatives ensure an elevated level of service with custom greetings.
Contact Us To Learn More

Superior Customer Service

Our team excels at appointment scheduling and diary management, ensuring superior customer service.
Contact Us To Learn More

Experience Firsthand

Monitor and witness how efficiently we manage answering calls.
Contact Us To Learn More

Professional Image

Our Australian-based receptionist solution ensures standard phone answering services for sole traders and other types of business.
Contact Us To Learn More

Never Miss Client Calls.

Our professional services ensure round-the-clock, personalised customer service at a worthwhile service cost.
Contact Us To Learn More

Seamless Experience

Our dedicated virtual receptionist solution addresses instant call notifications and prompt customer queries without tying you to a long-term contract.
Contact Us To Learn More

Seamless Caller Experience

Get instant and prompt notifications of your calls and messages.
Contact Us To Learn More

Stay Connected

Our app ensures you're always in the loop, ensuring business continuity.
Contact Us To Learn More

Expand Your Reach

With Australian-based receptionists answering these numbers, you ensure a local touch in every call.
Contact Us To Learn More

Elevated Level of Service

Trained customer service representatives ensure an elevated level of service with custom greetings.
Contact Us To Learn More

Superior Customer Service

Our team excels at appointment scheduling and diary management, ensuring superior customer service.
Contact Us To Learn More

Experience Firsthand

Monitor and witness how efficiently we manage answering calls.
Contact Us To Learn More

FAQs

Frequently asked questions

What range of solutions do you offer besides answering calls?

We provide solutions that include scheduling appointments, managing customer queries, and more.

How do you handle calls after non-business hours?

Our service is available 24/7, ensuring all calls, even after hours, are addressed.

What's the average time you take to answer a call?

We pride ourselves on quick responses. The average time is within a few rings, ensuring efficient operation.

How do you ensure the quality standard of the service?

Our company values are rooted in quality. We constantly train our team and monitor calls to maintain high standards.

How can I track the entire answering process?

Through our free mobile app & web portal, you can have real-time updates and track the answering process.

Do you address customer queries specific to my industry?

Absolutely! We cater to various industries and customise our approach to delight callers from different sectors.

How many calls per month can I expect you to handle?

We offer scalable solutions, ensuring we capture opportunities irrespective of the volume of calls per month.

Are your receptionists based in Australia?

Our dedicated team of Australian-based receptionists will give your callers a local experience.

What sets your service apart in terms of cost-effectiveness?

Our no lock-in contract, pay-as-you-go model ensures you pay only for services used, making it highly cost-effective.

Can I customise the greetings for my callers?

Of course! We offer custom greetings to provide a unique experience for your callers, elevating your level of service.

Industries

Outsourced Receptionist Service For Every Kind Of Business...

We professionally handle all incoming calls with utmost clarity, ensuring 24/7 response regardless of the industry.

Allied Health

Efficient communication is critical; our outsourced reception services ensure timely and proficient patient interactions.
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Contractors

Our remote receptionist service ensures contractors can focus on tasks while we efficiently transfer calls and manage communication.
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Corporate

Maintain an edge by harnessing the benefits of outsourcing with our virtual receptionist solution for prompt attention to stakeholders.
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Dental

Our specialised dental answering service handles patient queries, appointments, and rescheduling efficiently and professionally.
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Franchise

We're here to ease that burden, delivering world-class support explicitly tailored for franchises.
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Legal

Our legal answering service guarantees precise message-taking and swift call management for attorneys and their clients.
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Medical

Trained receptionists manage specialists, book appointments, and address urgent issues, ensuring timely patient assistance.
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Property Management

Our team ensures after-hours calls are managed promptly, freeing property managers to handle their tasks.

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Real Estate

Ensure every call is attended to, accurate messages are taken, and potential clients are catered to with our service.
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Small Business

We address customer queries, allowing small business owners to focus on core operations
Learn More

Want To try Virtual Reception for Free?

Claim your free trial and put our services to the test with a free 7-day trial.
377 Kent Street, Sydney NSW 2000Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396

Have Questions About Our Services?

Please fill in your details, and we will reach out.
Contact Form Global
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Virtual Reception is a premier provider of virtual business solutions, catering to businesses across Australia, the UK, and the USA.

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CONTACT INFO

Sales Enquiries: 1300 893 820Support Enquiries: 1300 652 396Email: info@virtualreception.com.auAddress: 377 Kent Street, Sydney NSW 2000
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