Virtual Assistant Service

At Virtual Reception, we offer a quality Virtual Assistant service on a pay-as-you-go basis, a billing method that saves you money. Because we charge by the minute -- and never start the clock until someone calls - you don't pay for services you don't actually use. Read on to find out more about our cost-effective alternative to hiring a full-time staff member or if you have a full time receptionist, use our service on overflow when she cannot answer calls (e.g. if your in-house personnel are at lunch, on leave or call in sick!).


Virtual Assistant Service Features

Our cloud office services deliver the best features of 21st century technology to your business, optimising your effectiveness in today's highly competitive marketplace. The select services that make up this suite of business offerings include the following:


Incoming Call Answering

Just like a Virtual Receptionist, a live professional staff member from virtualreception.com.au will field your incoming calls, forwarding messages to you by email or SMS, transferring callers to your preferred number or handling your calls in whatever manner you specify. Our professional staff will make your callers believe that your own personal assistant is handling your business affairs just like a high-level executive assistant. You can trust our skilled staff to provide an executive-level experience for your callers.

Information Gathering

When prospects enquire about your products or services, your Virtual Office Assistant will accurately update your web forms with the vital information you need for effective follow-up. This instant availability of relevant data allows you to seize the opportunity immediately, increasing the likelihood of a favourable -- and profitable -- outcome, a sale! Give our Virtual Assistant service a chance to demonstrate the difference that skilled and persuasive information collection can make to your business.

Enquiry Handling

Your callers' questions are in good hands with your assistant on the other end of the line. When you commission us to respond to the queries your customers have, you can be confident that the right details will be communicated to the customer. Your assistant will pass along the information you provide, just as you direct, removing the pressure from you and letting you focus your energies on business growth. Ask us about this crucial business-enhancing portion of our Virtual Assistant service.


Executive-Level Support

At Virtual Reception, our line-up of services is designed to maximise the benefits of modern technology on your company's behalf. Looking for a virtual assistant in Sydney, Brisbane, Melbourne or other major cities? Contact us today to find out the many ways our service can bring executive-level support to your business allowing you to focus on high value tasks like Sales and Customer Service while we supplement your team by performing important, but more routine tasks.



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