In a difficult economy, every dollar that you can save can make a difference to your bottom line. You also need to look for ways to not only reduce your costs but also give you more time to focus on generating additional revenue. By making use of cloud business services it is possible to not only cut your operating costs but also to give you back time to focus on strategy and sales. If you are looking for productivity increases, look at cloud business services!
Having permanent full-time staff in your business can cost a fortune. Not only do you need to worry about salaries and wages but you also need to think about Superannuation, Workers Comp, Holiday Pay and Sick Pay. Then there are the hidden costs like internet connections, office space, computer equipment and so on.
When you replace some of your physical staff with virtual staff you switch from a large fixed cost per month to a much smaller variable cost. One huge benefit of a variable cost versus a fixed cost is that you can ramp things up during busy periods and scale it back when things are slow. No more huge cash outflows during Christmas!
Our virtual reception system runs off a custom-written platform that allows you to manage all aspects of your answering service. We answer your incoming calls with a custom greeting that has been agreed with you. We then either forward your calls to a number that you have specified or send you a message via SMS or email. Simple!
We can think of lots of ways however here are a few of the main ones.
One of the great things about operating in the cloud is that you can base yourself wherever you want in the world and your customers will be communicating via your local phone number. Again, it adds to the flexibility.
Our staff are professional office staff who are located throughout Australia. They have a good understanding of the Australian market and many of our customers callers believe that the receptionist is sitting in their local office.
Our starter plan is $20 per month plus $2.75 per incoming call. An average customer spends around $50 per month. If you receive a lot of calls per month then we can create a custom plan for you.
We can answer all of your calls or just the overflow. It is entirely up to you. Some of our customers use us for all incoming calls while others use us just during busy periods.
We have local telephone numbers for all major cities in Australia. We can also supply you with really affordable 1300 numbers for your business.