Our receptionists undergo one to one intensive training to ensure they are equipped with the skills and professionalism required to answer your calls perfectly everytime. Continual professional development ensures that our receptionists remain up to date with the latest phone technology and customer service skills. Within just a few minutes we could be answering your company calls! Every call that comes through to us is answered promptly by one of our friendly, highly skilled receptionists. They are able to transfer calls directly to you or a chosen staff member or take detailed messages and forward these onto you immediately via email, text message or both.
Messages can be sent to you anywhere in the world, ensuring you will never miss the opportunity to connect with a client again. By letting us become an integrated part of your business, you will have more time to focus on increasing the profits of your business instead of wasting your time routing through unwanted calls.
If you are interested in maintaining that seamless company image, then why not consider our after hours service. Calls that come into your company after usual business hours are answered by one of our highly trained, friendly live receptionists. Having a receptionist answer your calls after hours will ensure your customers are dealing with a friendly, engaging receptionist at any time of day. It gives a personal touch that can make the difference in how your company is perceived.
Australia based staff
Do you find it a waste of time having to organise who will take your calls when staff are on lunch breaks, off sick or on holidays? The great advantage of our Live Answering Service is that we can be used as an overflow service during these busy times. By downloading our simple to use iPhone or Android app, you can change or update how and when we answer your calls with an easy click of a button. Never miss an important call again!
Whether you are based in a major Australian CBD (such as Sydney, Melbourne, Brisbane, Adelaide, Perth) or more rurally, we are the perfect solution to enhance the way your clients perceive your business. With no long-term contracts, set up fees and a free 7 day trial, there is every reason to give your company the boost of success by enquiring about our Virtual Receptionist Service today.