Telephone Answering Services Sydney
People want to talk to people. If callers just connect to an answering machine when they contact your business, they will probably not leave a message. It’s not only hard for people to compress all their questions into a short recording – they will also wonder if they leave a message, when will someone listen to it? Your business could be missing valuable calls whenever you switch on that answering machine. A Sydney Answering Service for telephone answering services will solve the risk of losing business. Your expert local Australian Virtual Receptionist will answer calls live – making sure that your customers feel appreciated and valued.
Your Virtual Reception in Sydney
A Live Answering Service shows your customers that you care. You reduce your costs by not employing an in-house receptionist but you are still welcoming customers with a local Sydney voice.
When you sign up with your Virtual Receptionist Service, we’ll ask you all about your business and together we will create a detailed FAQ for your Virtual Reception team. You can also tell us exactly what you would like us to say as we welcome your callers on behalf of your business – and you can change your greeting any time you like. It’s easy. We have many years of Australian experience in call management, and that knowledge has helped us make setting up your Sydney telephone answering services straightforward and swift.
When we receive a call to your business your Virtual Receptionist will expertly document the details and we will message you or your team by email or SMS – whichever you prefer. There will also be some types of calls that you may want transferred directly to you – just let us know and we will always follow your instructions.
So how will your business benefit?
There are plenty. Here are some of the key ones.
- One of the biggest benefits is that you will never miss a phone call to your business. Whether customers phone at 6 am or 11 pm, your Virtual Receptionist team will always be there to provide telephone answering services on behalf of your business in a fresh, warm, and welcoming tone.
- Use your Sydney Call Answering whenever you need us. If required we can cover for your staff when they are on holiday or sick leave or out visiting clients. Use us 24/7 or just for after hours and on weekends. The decision is all yours. We are at your service. That versatility is a huge benefit to a busy business.
- You gain time by using your Virtual Receptionist Service. You won’t be interrupted by having to answer mundane calls – you’ll have more time to spend on the big things that matter. More time to focus – that’s invaluable.
- The cost savings are also really worthwhile. Some of our customers save up to 60% by transferring all their call management to our Australian-based team. Why bother with all the overheads of an in-house receptionist when you are still paying even when the phone is not ringing? Why bother constantly coordinating someone on your staff to answer phone calls when you know that’s not the best use of their talents?
- No long-term contracts. You are not locked in! That’s a nice thing to know. You have maximum flexibility.
- All of our Australian staff are based locally. Your customers will think that they are right there in your office. It’s great customer care, a welcoming local voice in just the right tone, and providing telephone answering services on behalf of your business. That’s another real benefit – a warm, friendly, professional voice answering calls – each time, every time.
By utilizing our telephone answering services you can focus your time and effort on sales and customer service, driving your business growth. All in the knowledge that our professional receptionists will be answering your calls for your professional firm.
Do I need a new phone number?
There is no need to change your number; however, we will need to divert your number to our number to answer the calls. Many clients in Sydney like to simply retain their current number because it is known to their customers. But if you need, we can supply you with a new Sydney telephone answering services number or even a Melbourne, Brisbane, Perth, or Adelaide number.
How much does it all cost?
We have plans to suit all sizes of business. Our smallest plan starts at $25 per month. Larger customers can have a package designed specifically for their enterprise. Our plans are all based on the number of calls. When you compare a Virtual Receptionist service and an in-house receptionist it works out to be significantly cheaper if you use a Sydney Answering Service. Why recruit an in-house receptionist with all the costs of salary, leave, and superannuation when you can access a great Australian Virtual Reception team that can answer your calls 24/7 if you need it?
What cities do you cover? Is it just Sydney?
Our head office is in Sydney however we have offices in all major cities including Sydney, Melbourne, Brisbane, Adelaide, and Perth.
Why not consider a virtual office
A virtual office or “virtual address” as it is sometimes known can be a cost-effective way to take your business national. We have virtual offices in all major cities in Australia. Check out the Virtual Office option. It’s the modern approach – especially in the time of COVID-19.
So who do I call?
For your no-obligation free trial, why not give our friendly Sydney staff a call on 1300 893 820 today?
