Adelaide Telephone Answering - All Your Calls Answered!


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Adelaide Call Answering Services

For some businesses a lost call could potentially mean thousands in lost revenue. These days, if a customer can't get through to you then they are likely to ring the next person down the list. If you are paying Adwords or an SEO company to be on that list then you not only lose the sale but the cost of the click as well. Here at Virtual Reception our business is answering telephone calls for businesses and we believe that we do it really well.

A study that was conducted by BT in the UK showed that as many as 60% of business people will refuse to leave a message on an automated message service. People really don't like automated systems. The problem is, if they don't leave a message for your Adelaide business then the likelihood is that they will simply call a competitor.

This is where Virtual Reception can help! We are a professional telephone answering company who employ local Australian receptionists to answer your calls during normal business hours. Our highly efficient telephone answering service can also answer your calls 24 hours a day 7 days a week. Even while you are sleeping or having dinner with the family our team will be taking your calls with a greeting or message designed by you and sending you an SMS or email to let you know.

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We are so confident that you will love our telephone answering service as much as we do that we will give you an obligation freee 7 day trial.

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Your Customers Will Think That You Have a Receptionist Sitting In The Adelaide CBD

 

Image is everything. Let our Adelaide telephone answering team help build your brand image by answering all of your telephone calls in a prompt efficient manner with a message that has been personally designed by you. Our staff are so convincing that your customers will think that our receptionists are sitting on site in your Adelaide office.

Our service doesn't just provide you with one virtual receptionist. We will provide you with as many as you need to manage the workload. If you have a special offer going or you have launched a successful marketing campaign we can have 20 or more receptionists taking your calls. Try coordinating that with in house staff! We employ a lot of professional local Australian receptionists who can efficiently manage your incoming calls.

Configuring the system can be done in a matter of minutes. Our technology is really user friendly and if you have any questions you can always get in touch with us. When we answer the telephone our staff will follow your instructions in terms of what message needs to be given to customers and what they need to do after taking the message.

Why pick Virtual Reception for your telephone answering service in Adelaide?

 

Here are just a few reasons.

  • Your call will be answered by a local Australian receptionist. We believe that it is important that the individual answering your Adelaide business calls has a good understanding of the local Australian business environment.
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  • If we can free up your time as the small business owner then it gives you more of an opportunity to build your customer base and to make more money from your existing customers.
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  • We will be there 24/7 to take your calls. We understand that you may want to head to one of your kids sporting events or have dinner with the family. Now you don't have to interupt these activities by taking calls.
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  • Businesses really do save money by outsourcing their telephone answering to us. Some larger customers estimate that they have saved up to 60% of the cost of having an in house reception. When you take into account super, annual leave and various loadings it is easy to see how it is possible to save so much.
  • We make it easy for you to test it out. We will give you a 7 day free trial and then give you a 50% discount for the first 2 months. There is very little risk involved but a lot of potential upside.
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  • We offer a whole range of other business services along with telephone answering. We can help out with virtual assistants, virtual offices, addresses and telephone numbers. We can also provide diary management services, mail forwarding and more.
 

When you sign up with Virtual Reception our team becomes your team. It doesn't matter what volume of calls you are getting, we will have the staff available to take them. Our receptionist technology is state of the art and extremely easy to use. You can access our system at any time of the day or night, whenever is convenient for you.

Will my telephone number change?

 

You simply need to redirect your existing Adelaide number to our service. If you don't have an existing Adelaide number and you need one then we have plenty in stock to choose from. Also, if you want a 1300 number or a Perth, Brisbane, Sydney or Melbourne number, we have plenty in stock.

 

How much will I end up spending?

Some of our smaller Adelaide customers are spending around $40 per month. For larger customers we can structure packages that suit your business. A lot of our customers report savings of 50-60% compared to having an in house receptionist.

 

Do you only have offices in Adelaide

We are a national business with offices in Adelaide, Sydney, Perth, Melbourne, Brisbane, Canberra and a number of regional cities. If you require a telephone number or virtual address anywhere else in Australia then you should give us a call.

 

So where do we go from here?

Why not try out our system for free for 7 days? It is really easy to set up yourself online at any time of the day or night. It really is no obligation as we don't ask for any credit card details and we are not hard sell after the 7 days is up. Alternatively, if you would prefer talking to a live sales person then give us a call on 1300 893 820 and we will be more than happy to help out.

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