Call Answering Services

Our Virtual Receptionist Services Are Trusted By These Companies

24-Hour Call Answering Service is Trusted by these companies - Message Taking

Enhance Your Business with Premium Call Answering Services

First impressions can make or break potential opportunities in Australian business. However, juggling multiple responsibilities often means vital customer calls go unanswered. 

Every missed call is a missed opportunity, resulting in lost business and tarnishing the brand's reputation.  

This is where our telephone answering service comes into play. Our dedicated Australian-based receptionists are trained to answer your calls with a service tailored to each business's needs. This ensures seamless communication and customer experience.

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franchise virtual receptionist - Temporary Answering Service

What Our Clients Say...

Unlock the potential of your business with our call-answering service that empowers you to manage your time effectively. See what our clients say.

Your receptionists are equipped with the necessary information to handle our calls efficiently

By accident I found you guys some 3 years ago, initially deciding to use you to assist with cost cutting. Today we continue to use your services. Your receptionists are equipped with the necessary information to handle our calls efficiently. They direct customer and supplier enquiries straight to the relevant person. Not only is this incredibly cost effective, it is also very personalised and our virtual receptionist doesn’t take holidays, sick days or superannuation. I recommend your services to anyone requiring a Virtual Office solution.

Vince Monardo

Director – Haddonstone Australia

We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled.

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made to reflect new activities.

James Kelaher

Director – Smartnet

Further Testimonials

Our Call Answering Service Can Help You To...

Unlock the potential of your business with our call-answering service that empowers you to manage your time effectively.

Professional Image

Elevate your brand reputation with every answered call. Present your business as established, attentive, and always available.

Boost Productivity

Delegate call management to us and focus your energies where they matter most—driving your business forward.

Customer Experience

Timely and friendly responses ensure every call aligns with the brand's promise of excellence.

Our Call Answering Services Give You More Time To Focus On The Things That Matter. – Like Growing Your Business

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Why Our Call Answering Service Is The Best Choice For Your Business

Unlock unparalleled customer service and operational efficiency with our call-answering service.

Genuine touch and skill.

Our Australian-based virtual receptionists ensure each incoming call is addressed flawlessly. We don't just answer calls; we resonate with the Australian voice.

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Our phone answering service is operational 24/7.

While an answering machine might catch calls after regular business hours, it lacks the personal touch. We ensure every call is answered, any time of day or night.

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We understand the dynamic needs of Australian businesses.

Our service plans are flexible and operate month to month, ensuring you get the service you need without without long-term obligations.

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With our answer service, you won't miss a beat.

We promptly notify you of every call, ensuring you can action detailed messages swiftly, providing an elevated experience for every customer interaction.

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Stay connected via mobile app and web portal.

Our platforms are designed for easy access and real-time updates, ensuring you never miss a call or message.

Contact Us To Learn More

Boost professional image with 1300/1800 numbers.

Not only do they provide a national presence for your business, but they also give your clients the convenience of a single point of contact.

Contact Us To Learn More

First impressions of potential customers.

Our telephone answering solutions allow you to craft bespoke greetings, ensuring every caller experiences service that genuinely resonates with your brand.

Contact Us To Learn More

Streamlined appointment scheduling process.

Whether for consultations, meetings, or services, we manage your schedule efficiently, ensuring you maximise every business opportunity.

Contact Us To Learn More

Get a first-hand feel without a locked-in commitment.

Get a firsthand feel of how we can transform your business communication, ensuring you decide to partner with us.

Contact Us To Learn More

Genuine touch and skill.

Our Australian-based virtual receptionists ensure each incoming call is addressed flawlessly. We don't just answer calls; we resonate with the Australian voice.

Contact Us To Learn More

Our phone answering service is operational 24/7.

While an answering machine might catch calls after regular business hours, it lacks the personal touch. We ensure every call is answered, any time of day or night.

Contact Us To Learn More

We understand the dynamic needs of Australian businesses.

Our service plans are flexible and operate month to month, ensuring you get the service you need without without long-term obligations.

Contact Us To Learn More

With our answer service, you won't miss a beat.

We promptly notify you of every call, ensuring you can action detailed messages swiftly, providing an elevated experience for every customer interaction.

Contact Us To Learn More

Stay connected via mobile app and web portal.

Our platforms are designed for easy access and real-time updates, ensuring you never miss a call or message.

Contact Us To Learn More

Boost professional image with 1300/1800 numbers.

Not only do they provide a national presence for your business, but they also give your clients the convenience of a single point of contact.

Contact Us To Learn More

First impressions of potential customers.

Our telephone answering solutions allow you to craft bespoke greetings, ensuring every caller experiences service that genuinely resonates with your brand.

Contact Us To Learn More

Streamlined appointment scheduling process.

Whether for consultations, meetings, or services, we manage your schedule efficiently, ensuring you maximise every business opportunity.

Contact Us To Learn More

Get a first-hand feel without a locked-in commitment.

Get a firsthand feel of how we can transform your business communication, ensuring you decide to partner with us.

Contact Us To Learn More

FAQs

Frequently asked questions

What services do you offer as part of your call-answering solutions?

We offer various services, from basic phone answering to specialised industry-specific requirements, ensuring effective communication tailored to your business needs.

How do you ensure the quality of service when answering calls?

Our Australian-based receptionists undergo rigorous training, ensuring they deliver a level of service that meets and exceeds industry standards, resulting in a superior customer experience.

Are your call-answering services suitable for sole traders?

Absolutely! Our services cater to various business structures, including sole traders. We understand their unique challenges and offer solutions to meet their specific needs.

How much does your answering service cost?

We offer a variety of affordable plans designed to suit businesses of all sizes. Whether you're a startup or an established enterprise, you'll find a plan that aligns with your budget and requirements. Please see our pricing.

Is phone answering the only service you provide?

No, while we offer essential phone answering services, our suite extends to more advanced features, ensuring holistic and perfect business solutions.

How does it ensure effective communication with clients?

Our trained professionals understand the nuances of business communication, ensuring each call is handled with personalised service. Plus, with features like custom greetings and instant notifications, we seamlessly bridge the gap between you and your clients.

Do I miss out on any business opportunity if I can't take a call?

No, with our 24/7 call answering, you never miss a business opportunity. Calls after hours are managed efficiently, ensuring business continuity and attending to every potential client.

What's the average speed of answering a call?

Our professional answering service is committed to prompt responses. On average, our receptionists answer incoming phone calls within a few rings, ensuring your clients aren't kept waiting.

Are there any hidden fees beyond the stated affordable plan?

Transparency is vital to our services. Our plans clearly outline the cost, and there are no hidden fees. You pay for what you choose, ensuring complete clarity.

Do you offer virtual office addresses?

Yes! We provide virtual office addresses, helping businesses establish a prestigious virtual address presence in key cities.

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Industries

A Call Answering Services For All Sorts Of Businesses...

We recognise that every industry has its nuances. Whether you're a bustling corporate or a sole trader just setting up your business phone, we tailor our services to fit your needs.